Contact
Tell us what you need.
One inbox, read by a person. We reply within one business day, Monday to Friday.
For an order question, include the order number and the watch model if you can — it usually saves a round trip.
Fit and installation
Measuring your lug width, fitting a quick-release strap and removing a standard spring bar are all covered on the support site, with a video and a printable guide.
Response time
Within 1 business day
Monday to Friday. Weekend messages are answered on the next business day.
Bought on Amazon?
Message us there instead
Amazon orders are handled through Your Orders → Get help → Contact seller, so the thread stays with the order.